Frequently Asked Questions
Everything you need to know about shopping with Karen Kane.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of the ship date. Please note that items marked as Final Sale cannot be returned or exchanged.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited and overnight shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as PayPal, Apple Pay, and Afterpay for interest-free installments.
How do I find the right size?
We provide a detailed Size Guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.